Question

Photo of Joanne Domagala

0

Data View filter not capturing correct grades for students

6

We run a data for communications to students and parents for youth group. We noticed that new 7th graders and their parents were not getting communications and see that the data view incorrectly omits them from the list even though these students have the correct grade and graduation date on their profiles. In addition, the graduating seniors who now show as graduated are included in the data view even though they shouldn't, as they are no longer seniors. 

Any idea where I can go to troubleshoot this? Thanks for your help! 

  • Photo of Ryan Desch

    0

    Are you using 'graduation year' on the Data View for the filter?
  • Photo of Joanne Domagala

    0

    No, I'm using "grades" and selecting 7th, 8th, freshman, sophomore, junior, and senior.  This worked in previous years. For some reason it's grabbing the same people as before people were promoted to new grades.

  • Photo of Ryan Desch

    0

    I think grades is calculated (not sure what triggers that to be recalculated), so it can be incorrect.

  • Photo of Joanne Domagala

    0

    The profiles show the correct grades. Where would I look to see how the data view grades calculation is made? I think thstust Be where the error is but I don't know how to find that calculation. 

  • Photo of Carrie White

    0

    Hi Joanne.

    Not sure if this is your issue, but we found that the data view filter "grades" does not work correctly (not core Rock)

    Screenshot_2025-09-09_at_5.33.13 PM.png

    so we converted our data views to use multiple "grade" filters

    Screenshot_2025-09-09_at_5.34.22 PM.png

  • Photo of Jeremy Hoff

    0

    @Joanne - this is interesting! Are you willing to post a screenshot of the Data View's settings? Also, which version of RockRMS are  you using?

    I wonder if the data view you're referring to is set to "persist"... which means it will not recalculate the results as often and therefore the results are stale...?